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Website design & search.
Kansas City, and wherever you build.

Established remodeling business

Website and sales materials for a remodeler

A rebuilt website, help getting found on Google, project stories, customer forms, reviews, and sales materials

Explore the project
Warm walnut kitchen with a marble backsplash and island seating
Website design example

How did the website support sales conversations?

Explore the service

Project brief

Helping a remodeler's website work as hard as the team

This remodeler needed more than a better-looking website. Over eighteen months, we helped show the work, explain the services, fix website problems, and prepare materials for conversations with homeowners.

01

What wasn't working?

The company did good remodeling work, but its website made that work harder to find and understand. Homeowners needed a clearer picture of what the team could build, examples of finished projects, and an easy way to ask about their own home.

As we worked together, we found broken links, repeated project pages, outdated business information, and forms that needed better tracking. Some of these problems showed up as the site grew, so checking and maintaining it became part of the job.

02

How did we make the website more useful?

We organized the site around the things homeowners want to know: what you build, what your work looks like, what a project involves, and how to get started. Project stories explained the work, the design choices, and the timeline instead of leaving photos to do all the talking.

We also wrote about planning and cost questions. A homeowner could read about a service, see a relevant project, and find the next step without hunting through the site. We made the phone and consultation options easier to use on mobile, too.

Pale bathroom vanity with ribbed drawer details and brass fittings
Project planning
Website pages and customer actions

How did the website support sales conversations?

Homeowners could see the work online, then carry that conversation into a meeting about their own project.

  1. 01Explore the service
  2. 02See relevant work
  3. 03Start a conversation
03

What did we take care of behind the scenes?

We repaired broken links, combined duplicate pages, and cleaned up the list of pages Google uses to explore the site. We also removed thin pages that weren't giving visitors useful information and made sure old website addresses led somewhere helpful.

We tested the consultation form and its thank-you page, then set up tracking for inquiries. That helped separate someone clicking a contact button from someone actually sending a request. We worked on the separate advertising page and its tracking as well.

04

How did we help beyond the website?

We helped collect project photos, request customer reviews, update the business profile, and ask other websites to correct wrong company details. One review request brought in a new five-star review.

We also designed business cards, presentation folders, email signatures, and materials for meetings with prospective clients. The materials matched the website, so customers saw the same branding online and in their meetings.

05

What did that mean for the business?

The company put together eleven bids during our eighteen-month relationship. We supported those sales conversations with clearer service information, project stories, and presentation materials. The client also shared positive feedback about an inquiry and a prospect presentation.

This was ongoing help with the whole picture: keeping the website useful, helping people find the business, and giving the team better tools when it was time to talk about a project. We kept improving the website and materials as the business's needs changed.

Oak dining table beside an open staircase and white cabinetry
Website design example

How did we separate the three customer groups?

Homeowners

Related case study

Helping three kinds of customers find the right service

This business served homeowners, commercial properties, and public organizations. We gave each group a clear place to start, useful answers, and a form that fit the work they needed.

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Website design & SEO

Does your website show
the work you want more of?

Tell us which projects you want more of. On a free 30-minute call, we'll talk through what's working on your website and what we'd fix first.

Let's talk about your website
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